How does the 30-Day Trial: Satisfaction Unconditionally Guaranteed, No-Questions-Asked program work? | Naväge Knowledge Base

How does the 30-Day Trial: Satisfaction Unconditionally Guaranteed, No-Questions-Asked program work?

It's this simple: Your satisfaction is unconditionally guaranteed.

Purchase Naväge (you can order online or by phone at (800) 931-7828) and use it for up to 30 days to experience how clear nose-breathing and improved nasal hygiene can change your life.

If you wish to return your Naväge, contact us at support@navage.com within 30 days of delivery and request a Return Merchandise Authorization (RMA) which we will send you by return email along with shipping instructions.

You are responsible for the cost of returning the product to us. When we receive the returned product, we will refund your original purchase price less shipping, disappointed only that Naväge did not meet your expectations. In the case of orders that qualified for free shipping because they were for more than $100, we will deduct the actual amount it cost to ship the product to you. Products returned for refund that are not accompanied by an RMA are subject to a 20% restocking fee. Opened trays of Naväge SaltPod 30-Packs are non-refundable.

Please note: The 30-Day Trial: Satisfaction Guaranteed, No-Questions-Asked is only applicable to Navage.com or Navage.ca orders.  All other purchases are subject to the return policies of the store where the purchase was made.